Bug Fixing
Addressing and resolving software defects or errors encountered by our customers.
Troubleshooting
Assisting customers in identifying and resolving issues they encounter while using Apporetum.
Technical Assistance
Offering guidance and support to users on how to use Apporetum efficiently.
Customer Assistance
Delivering responsive and helpful customer service to address queries and concerns.
Updates and Patches
Providing regular updates, patches and security fixes to improve software performance and address vulnerabilities.
Version Monitoring & Analysis
Our team continuously monitors the evolution of our software, analysing each new version’s benefits, fixes, and enhancements. This allows us to determine which updates are relevant and valuable for your specific environment.
Proactive Communication
When a new version is ready for release, we promptly inform you of its availability. Our proactive communication ensures that you are aware of the latest developments and the benefits they bring to your software experience.
Smooth Upgrade Process
We understand that software upgrades can be daunting, which is why our skilled support team provides seamless upgrade assistance. From initial planning to execution and post-upgrade support, we guide you through the process to ensure a smooth transition to the latest version.
Security Enhancements
Our commitment to your security means that we prioritise incorporating the latest security patches and measures into each new version. Upgrading to the most current version helps protect your valuable data and systems from potential threats.
Performance Optimisation
New versions often come with performance optimisations and efficiency improvements. By staying up-to-date with the latest version, you benefit from a software system that runs at its best.